Our products are shipped within 3-5 days using Auspost. To return your product you should email - contact@herbalspirit.com.au, then return address will be emailed to you.
You will be responsible for your return shipping cost.
Shipping costs are non-refundable. If you receive a refund, the cost of forward shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged products to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
RETURNS
Our refund policy is 15 Days. Unfortunately, we can't offer you a refund or exchange after this period.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, withing 30 working days.
